BPI (Craft) Ltd. respects and seeks to preserve the privacy of all our website users. Any personal information provided by you to BPI will be treated with the highest standards of security and confidentiality in accordance with the EU General Data Protection Regulations.
This Privacy Statement relates only to websites hosted under the www.bpi-bev.com , www.beveragepartnersinternational.com, https://dilmah-icedtea.com/, https://www.dilmah-beverages.com/, www.dilmah-ceylonbeverages.com domains, BPI therefore does not accept responsibility for the privacy practices of any external websites.
Nothing in this policy should be construed as creating any contractual right or duty. BPI reserves the right to amend or replace this statement at any time.
Processing of Personal Information
All personal data collected by BPI will be held by BPI in the strictest confidence and in compliance with the Data Protection Acts 1988 and 2003, GDPR.
Currently BPI collects and holds personally identifiable information you provide, such as your name, email address, company name, work address, telephone number, mobile number and business type.
Personal data is used so that we can manage your customer accounts, provide you with the goods and services you want to buy and to help you with any orders and refunds you may request. We also use this information to inform you of other products or services or news from us. Processing your data in this way is necessary to enable us to fulfil our obligations to you as your supplier or our potential customer. Data is used to help develop and improve our product range, services, stores, information technology systems, know-how and the way we communicate with you.
We may use your online browsing behavior to help us better understand you as a potential customer and provide you with personalized offers and services.
We want to ensure that we provide you with marketing communications, including online advertising, that are relevant to your business needs. We may do this through marketing communications (including by email, phone, post and text where permitted), relating to our products and services, and those of our suppliers, third parties and other companies within BPI and affiliate companies. We may also measure the effectiveness of our marketing communications.
Any technical details in connection with visits to this website that may be logged on the BPI server for audit purposes will be wholly anonymous.
Third Parties and Service Providers
We may sometimes use third parties to capture some of our data on our behalf, but only where we are confident that the third party will treat your data securely, in accordance with our terms and in line with the requirements set out in the GDPR. We may share personal data if the law or a public authority says we must share the personal data.
Changing your preferences
You can state your marketing preferences when you register with us can change these at any time after that by notifying us either by telephone or at your local branch, or by unsubscribing to an email, or opting out of the text service.
Access and Rectification
BPI will endeavor at all times to keep only data that is necessary, fairly obtained and accurate. If you become aware of any inaccuracy in personal data held by BPI please let us know and we will rectify our records accordingly.
The website information is secured with SSL from the user’s browser to the website server.
BPI Subject Access Request Policy
Rights of a Data Subject
All individuals who are the subject of personal data held by BPI are entitled to:
- Know what, if any, personal or sensitive personal data BPI is holding;
- Know the purpose for which the data is held;
- A description of anyone that BPI may disclose the data to;
- Details of how the data was collected provided that the source are available to the controller;
- Request that any incorrect data be rectified with immediate effect; and,
- A copy of the data held.
Making a Request
To see a copy of your own data held by BPI, you will need to submit a written request to BPI enclosing proof of identity, such as staff ID card, or copy of driving license or passport. You are encouraged to complete the Subject Access Request Form (see below) to assist BPI in accurately identifying the location(s) of the personal data. However, any request in writing is acceptable. BPI will respond as quickly as possible, but has a maximum of 60 calendar days to respond to your request once it has received all the relevant information. Subject Access Requests from individuals must be made in writing and addressed to:
BPI (Craft) LTD
Email : Info@bpi-bev.com
Alternatively, requests can be emailed to Info@bpi-bev.com BPI will acknowledge your request as soon as it is received and will endeavor to give guidance on how and when the request will be fulfilled.
Exception to Subject Access Requests
Please note that Section 5 of the Data Protection Act provides that the right of access does not apply in a number of cases, in order to strike a balance between the rights of the individual, on the one hand, and the operational requirements of the organization on the other. For this reason, there are circumstances under which BPI will withhold certain data from disclosure. These circumstances will be reviewed on a case-by-case basis and in line with current Data Protection Legislation and best practice.
You may only request personal data held about yourself (or of a minor for whom you are parent/guardian). BPI will always verify the identity of anyone making a subject access request before handing over any information. You will be required to verify your identification before BPI can release any information to you.
Provided below is a standard Subject Access Request form to aid you in making any such requests. Utilizing this form and specifying exactly what data you require will aid BPI in fulfilling your request more promptly.
BPI strives to ensure that all information provided here is accurate and complete; however, the links provided are for informational purposes only. BPI makes no claims or guarantees as to the accuracy and completeness of the contents of external sites.
What are cookies?
Cookies are very small text files which store small amounts of information. They are sent to your computer or mobile device (referred to as a “device”) by websites that you visit. They are commonly used in order to make websites work more efficiently, as well as to provide information to the owners of the site. They are used to remember settings and preferences between visits to the site, as well as information between different pages on the same site.
For security reasons, cookies can only be read by the site that set them. BPI have no access to cookies set on your computer by third parties such as Google, Facebook, etc. However, through the use of third-party cookies, it is possible for sites to collect information about visitors to other sites. For example, online advertisers may use third party cookies to anonymously track an individual’s visits to sites on the web. More information about our use of first party cookies and about how we allow third party cookies on our sites is given below.
To find out more about cookies in general, you might find the following link useful All About Cookies
Currently, there are four types of cookies that may be generated as you browse our site: session cookies, preference cookies, analytics cookies and third-party cookies.
1. Session Cookies
As you move through the site, various pieces of information need to be stored in order for the site to function properly.
This information is stored by the browser and is referred to as a “session”. We set one cookie to keep track of which session you are using. Old session data is automatically deleted from our site so we do not store this information long-term.
How do I control session cookies?
You can use your browser settings to control whether or not we set session cookies. More information on your browser settings is provided at the bottom of this page.
Please be aware that cookies are critical to the working of the site. If you choose to disable cookies from this site, you may find that the functionality of the site will be reduced.
2. Preference Cookies
Currently we only set two types of preference cookie. One is set if you manually switch between mobile or desktop versions (e.g. view the desktop version of the site when on a mobile phone). Your choice will be stored in a cookie. The other is set when you click OK to signify that you have accepted cookies. If this cookie is set, we will not display the banner at the top of the page.
How do I control preference cookies?
These cookies are set as a direct result of your choice, and function solely as indicators of what that choice was. We do not believe they pose any risk to your privacy. However, you can always use your browser settings to control whether or not our site can set cookies on your computer.
Please be aware that cookies are critical to the working of the site. If you choose to disable cookies from this site, you may/will not be able to log in and/or the functionality of the site will/may be greatly reduced.
3. Analytics Cookies
In order to monitor how our sites are performing, we collect data about page visits. This information is completely anonymous — we cannot determine who it came from. When we use this data, we look at numbers of visitors overall rather than individual visits.
Analytics information is used in reports and to improve our site. For example, we can use analytics data to add, remove or change features of the site based on how popular they are with users.
We track, for example:
- the numbers of visitors to individual pages;
- when pages were visited;
- how long users stayed on the page;
- the page they came from;
- technical data about the device being used to browse the site (such as browser and operating system version, and display size) — we use this data to ensure that the technology our site uses is appropriate for the majority of our users, and how best to display the site for users who have less capable browsers.
More information about analytics cookies
We use Google to provide our analytics data. You can read more about how Google Analytics treats your data here.
How do I control analytics cookies?
Google provides a tool to opt-out of Google Analytics. This is available for all modern browsers in the form of a browser plugin.
Additionally, you can control how cookies are set using your browser settings. See the paragraph on browser settings at the end of this document for more information.
4. Third party cookies
The advertisements you see displayed on the site are generated by third parties. These services may use their own anonymous cookies to track how many times a particular ad has been displayed to you, and may track your visits to other sites where their ads are displayed. Please note that advertisers can only track visits to sites which display their ads or other content. This tracking is anonymous, meaning that they do not identify who is viewing which ads.
Tracking in this manner allows advertisers to show you ads that are more likely to be interesting to you, and also limit the number of times you see the same ad across a wide number of sites. As an example of how advertisers operate, if you recently researched holidays, adverts for holiday operators may subsequently appear on our sites.
We do not have access to, or control over, these third party cookies; nor can we view the data held by these advertisers. Online advertisers provide ways for you to opt-out of your browsing being tracked. More information about the advertisers we use, and how to opt-out, is provided below.
More information about online advertising and tracking
The International Advertising Bureau has produced a website to give more information about privacy and advertising on the internet.
Controlling cookies within your browser
A browser is a program you use to view web pages. Your browser allows you to control what cookies are set on your computer, and how long they are stored. You may have more than one browser installed on your computer. In this case, you will need to change the settings for each browser you use.
Browser Settings – help pages relating to cookie settings
Browser manufacturers provide help pages relating to cookie management in their products. Please search for more information on:
For other browsers, please consult the documentation that your browser manufacturer provides.